One country’s LinkedIn is another’s Facebook. We 'like' them all.
Although the world is becoming small, forget cultural differences at your peril. We are based in the UK but work across all continents that include unique countries like China. Regional expertise is crucial to successful platform-based strategy and execution.
Managing
So much is judged on how an account is managed, down to initial complaint responses and the time that they take to action them
Engaging
Engagement is everything. So many businesses are wasting budgets on promoting content that isn’t of interest to the audience
Building
Attractive and relevant homepages for Social Media accounts can make a real difference to how content is perceived
Reporting
We insist on this. We like you to know our performance levels compared to those of your competitors’ agencies
Speed
Social Media is instant. Well it is as instant as the people managing your accounts. Quick, well-measured responses help you stand out
Success
This will be measured not just against your requested KPIs but against your sector too. This is often the best gauge